Every time we make a delivery we ask for feedback on the service, delivery, and the overall condition of the plants. The last batch to be analysed showed that on 98% of occasions we meet and exceed customer expectations. 85% of these people rate Johnsons overall service as better than other Nurseries.

To encourage participation in this research we put the response cards into a hat and award a marks & Spencer Gift Voucher to the name drawn out. Lucky winner this time is Peter Goddard of Peter Goddard Landscaping of New Romney in Kent.Why don't you join in on your next delivery?

Here are a selection of the comments made in the feedback

“Good reliable service”...”Very good service, excellent delivery driver”....”Excellent service as always”....”More than satisfied with all aspects of delivery, the driver as always was very helpful”...”Delivery on time, driver very helpful, paperwork good, complete order”...”People in the office are great, delivery drivers polite, stock delivered in good condition. We have had some stock from another nursery which was very poor and we had to reject”...”Good communication from ordering to plants arriving, excellent customer service”...”Plants arrived in good condition, pleasent helpful driver, drivers call on the way to inform progress which is useful”